Rock Rigid Intelligence

Privacy Statement

Introduction
Rock Rigid Intelligence, Inc. "Rock Rigid" respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal data across the Rock Rigid business globally.

Who this Policy Applies To
This policy applies to all companies directly or indirectly owned or controlled by Rock Rigid, as well as any parent or holding company.

If you have questions about your privacy rights, please contact us using the details at the end of this policy.
Websites and Digital Services
Our websites and digital platforms are for business use only and are not intended for children. We do not knowingly collect data from children.

Important Note: Please read this Privacy Policy along with any other privacy notices we may provide when collecting your personal data.
How We Collect Your Personal Data
We collect your personal information when you:
  • Seek online help or support
  • Create a user account or profile
  • Access our live chat or request a demo
  • What We Collect
  • Your name
  • Email address
  • Information provided in support/maintenance tickets
  • IP address
  • Job title

How We Use Your Personal Data
We will only use your personal data when legally permitted or with your consent. We use your data for:
  • Administering and managing our websites
  • Authenticating your identity for access to restricted areas
  • Sharing articles or newsletters you've requested
  • Displaying relevant content
  • Analyzing user data to understand website performance
  • Determining your company or organization
  • Understanding how visitors use our websites (e.g., Google Analytics)
  • Performing contracts with you or your employer
  • Facilitating use of our digital services
  • Managing your accounts or profiles
  • Contacting you about relevant new applications and services
  • Requesting feedback on applications
  • Complying with legal obligations
  • Monitoring compliance with our terms and policies
  • Automated Data Collection: We may collect some data automatically using cookies and analytical tools. See our Cookie Policy for more information.

Keeping Your Data Accurate: Please keep us informed if your personal data changes.
Third-Party Links: Our websites may link to third-party sites. We don't control these sites, and our Privacy Policy doesn't apply to them.

Clients and Prospective Clients
To deliver services, we collect personal data of employees, representatives, or contractors of client companies. This includes:
  • Name
  • Job title
  • Contact details (email, address, phone number)

We may also collect special categories of personal data where relevant and necessary to our services.

We use this data to:
  • Manage client relationships and promote our business
  • Develop our business and services
  • Host or facilitate events
  • We may collect this information from publicly available sources like LinkedIn.

Business Contacts
We collect personal data about business contacts from:
  • Prospective clients
  • Public sources (e.g., LinkedIn)
  • Business development databases

We collect:
  • Name
  • Job title
  • Business interests
  • Contact information

We use this data for:
  • Business development
  • Analytics to enhance sales and marketing
  • Market research

We may send you information about our services unless you've asked us not to. You can unsubscribe from these communications.

Suppliers and Subcontractors
We collect business contact details of our suppliers and their associates to facilitate commercial relationships.

Recruitment Applicants
We collect information you provide during the application process, including:
  • Name, address, contact information
  • CV and supporting documents

This information is used to process your application and may be used to contact you about other vacancies.

Data Security
We have implemented security measures to protect your personal data.

Your Legal Rights
You have rights regarding your personal data, including:
  • Accessing your data
  • Correcting your data
  • Erasing your data
  • Objecting to processing
  • Restricting processing
  • Data portability
  • Withdrawing consent

  • Contact us to exercise these rights.

Contacting Us
Email: privacy@rockrigid.com
Rock Rigid Intelligence, Inc.

This Privacy Policy was updated on May 15, 2024.